Privacy Policy

1. Who We Are

Impact for Animals provides animal behaviour consultancy services, online education (Animal Insight Academy), and animal welfare resources.

For privacy-related enquiries:
Email: consultancy@impactforanimals.com

2. Compliance

This Privacy Policy complies with:

Privacy Act 1988
Australian Privacy Principles (APPs)
Relevant provisions of the Competition and Consumer Act 2010

3. What Information We Collect

We may collect:

Personal Information

Name
Email address
Phone number
Billing information
Location (general region)

Animal Information

Animal health and behavioural history
Veterinary information (if provided)
Videos, images, and case details

Website Data

IP address
Browser type
Pages visited
Cookies and analytics data

4. How We Collect Information

We collect information when you:

Book a consultation
Purchase a course
Subscribe to email updates
Submit enquiry forms
Interact with our website

5. Why We Collect It

We collect personal information to:

Deliver consultancy services
Provide course access
Improve website performance
Process payments
Communicate with you
Comply with legal obligations

6. Disclosure of Information

We do not sell your personal information.

We may disclose information to:

Payment processors
Website hosting providers
Professional advisors (lawyers, accountants)
Authorities where legally required

7. Data Security

We take reasonable steps to protect your data through:

Secure website hosting
Password-protected systems
Restricted access to client files

However, no online transmission is completely secure.

8. Access & Correction

Under Australian law, you may request access to or correction of your personal information by emailing consultancy@impactforanimals.com.

9. Overseas Disclosure

If operating internationally, some data may be stored via global service providers. We take reasonable steps to ensure overseas providers comply with Australian privacy standards.

10. Cookies

We use cookies for analytics and website functionality. You may disable cookies in your browser settings.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.